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| Job Title : Support Services Specialist |
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| Company |
Treasury, Internal Revenue Service (IRS) |
| Location |
Atlanta, GA
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License/Certification Required |
-- Other -- , Public |
Minimum Career Level |
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Required Education |
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Major |
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GPA Required |
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| Job Type |
full-time,
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| Required Experience |
null |
| Required Travel |
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| Training Available |
NO |
| Salary |
$61741 to $80260 |
| Bonus |
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| Benefits |
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| JOB DESCRIPTION |
: Department of Treasury Agency: Internal Revenue Service Job Announcement Number: 06-KC3-AWE003-0342-12 Support Services Specialist
SALARY RANGE: 61,741.00 - 80,260.00 USD per year 10% premium paid for hours worked between 6 p.m and 6 a.m. OPEN PERIOD: Thursday, October 06, 2005 to Monday, October 17, 2005 SERIES & GRADE: GS-0342-12/12 POSITION INFORMATION: Full-Time, 40 hours per week. Permanent PROMOTION POTENTIAL: 12 DUTY LOCATIONS: 1 vacancy - Atlanta, GA WHO MAY BE CONSIDERED: Applications will be accepted from United States citizens and nationals. JOB SUMMARY:
This vacancy is located in historic Atlanta, GA. Join one of the most progressive Federal agencies. WHY IS THE IRS A GREAT PLACE TO WORK? We employ talented people in a wide variety of professional career fields. Not only do you get first class training when you walk in the door, your professional skills are kept sharp and up-to-date with specialized training delivered by some of the best instructors in and outside the government. Far-reaching impact. Varied challenges. Tremendous advancement potential. It all adds up! The successful candidate will serve as the resident field authority in all technical facets related to Computer Assisted Design (CAD) drawing management. The incumbent serves as the program manager for the Computer-Assisted Facilities Management (CAFM) program, using technical knowledge of CAD as a means for accomplishing work assignments and related analytical studies or projects. Provides advice and guidance to management and others on complex issues related to CAD and CAFM. KEY REQUIREMENTS: U.S. CitizenshipOther Selective Factors Overview Duties Qualifications and Evaluation Benefits and other Information How to Apply
Send Mail to: Internal Revenue Service 5045 E. Butler Ave Mail Stop 92110 Fresno, CA 93888 US For questions about this job: Fresno Recruitment Unit Phone: (559) 454-5800 Internet: Fresno.Recruitment@IRS.gov
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| JOB REQUIREMENTS |
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06-KC3-AWE003-0342-12 Support Services Specialist QUALIFICATIONS REQUIRED: You must have one year of specialized experience at a level close to the work of this job that has given you the particular knowledge, skills, and abilities required to successfully perform. Typically we would find this experience in work within this field or a field that is closely related. SELECTIVE PLACEMENT FACTOR: Applicant work experience must demonstrate knowledge and application of the use, concepts and practices of Computer Assisted Design (CAD) software in order to work independently to prepare final master drawings, interior space plans and construction drawings and to establish and maintain CAD databases. Applicants determined to meet this requirement ? along with the stated qualifications requirements - will continue through the application process. Applicants who do not meet this requirement will be determined Not Qualified and will be removed from further consideration.
Qualifications: Specialized Experience: One year of specialized experience equivalent to the Federal GS-11 level that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include:
Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc. Education may not be substituted for work experience and training. Recent certification in CAD software application is desirable. You must be a U.S. citizen to qualify for this position.
Candidates must meet the Selective Placement Factor to receive consideration for this position and should address this in their statement of Knowledge, Skills, and Abilities (KSAs).
SELECTIVE PLACEMENT FACTOR: Applicant work experience must demonstrate knowledge and application of the use, concepts and practices of Computer Assisted Design (CAD) software in order to work independently preparing prepare final master drawings, interior space plans and construction drawings and to establish and maintain CAD databases. Applicants determined to meet this requirement ? along with the stated qualifications requirements - will continue through the application process. Applicants who are determined to not meet this requirement will be determined Not Qualified and will be removed from further consideration.Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. See Basis for Rating for definition of "well qualified". Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605 (a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible. HOW YOU WILL BE EVALUATED: BackToTop(); You will be evaluated to determine if you meet the minimum qualifications required; and on the extent to which your application shows that you possess the knowledges, skills, and abilities associated with this position as defined below. When describing your knowledges, skills, and abilities, please be sure to give examples and explain how often you used these skills, the complexity of the knowledge you possessed, the level of the people you interacted with, the sensitivity of the issues you handled, etc.
PLEASE PROVIDE a narrative statement, based on your experience, application, addressing the Knowledge, Skill, and Ability topics listed below. You will receive a rating on each of the topics leading to a final score of between 70 and 100 before the addition of veterans preference points, if applicable:
KSA TOPICS
Knowledge of the concepts, practices, regulations, policies, and precedents associated with real estate and facilities management programs and product lines to provide technical and consultative services on issues and problems associated with Computer Assisted Design (CAD) drawing management and Computer Assisted Facilities Management (CAFM) system management
Knowledge of the concepts, practices, regulations, policies, and precedents associated with CAD design and CAD drawing management to provide technical and consultative services to a local staff on the full scope of CAD-related issues and problems. Skill in using current CAD software to prepare design-intent-drawings, interior space plans, and construction drawings.
Knowledge of the concepts, practices, regulations, policies, and precedents associated with the use of management information systems and tools used to establish/maintain relational databases and to provide technical and consultative services.
Knowledge of qualitative and quantitative evaluative techniques to gather information, to identify issues, to evaluate options, and to develop new methods and/or modify existing approaches to resolve support services problems and issues. Overview Duties Qualifications and Evaluation Benefits and other Information How to Apply
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| JOB RESPONSIBILITIES, DUTIES, TASKS |
06-KC3-AWE003-0342-12 Support Services Specialist Additional Duty Location Info: 1 vacancy - Atlanta, GA
MAJOR DUTIES: BackToTop(); Selectee will serve as the resident field authority in all technical facets pertaining to Computer Assisted Design (CAD) drawing management and Computer Assisted Facilities Management (CAFM) database management. In this capacity, he/she oversees the maintenance and updating of the master set of AutoCAD drawings, the CAFM database, and associated electronic document management program for all space within the Territory Office?s geographic area of coverage. Advises local management on the full scope of issues pertaining to CAD drawing management and CAFM database management, including such areas as layering standards, drawing standards, data standards, and reports development. Oversees the maintenance and updating of CAD master files for the assigned office(s). Maintains existing block libraries and standards. Polylines (Plines) drawings and catalogs data to plines. Works closely with architects, engineers, project managers and space planners/designers to prepare and revise a wide variety of drawings where use of initiative, judgment, and knowledge of the institutional specifications and business rules are required. Reviews final drawings for accuracy and compliance with established CAD Drawing Standards. Updates master set of drawings as necessary using established CAD Drawing Standards. Oversees the maintenance and updating of the CAFM database. Demonstrates a complete understanding of the system?s scope, principles, and applications. Ensures data set integrity through standardized processes of site measurement, data collection, data entry, and limited database e/table maintenance. Catalogs new drawings/data into the system. Monitors Move/Add/Change (MAC) process to ensure data integrity. Analyzes and reconciles discrepancy reports. Conducts data audits to identify inconsistencies and errors. Identifies trends and draws conclusions as to causative factors and root problems. Makes substantive recommendations to improve system operations and use. Recommendations address problems of a complex nature often involving interrelated programs such as real estate, space, property, and safety. Effectively communicates findings to internal and external customers. Responsible for ensuring locally-owned documents associated with data maintained in the CAFM system are loaded into the system. Includes but is not limited to contracts, leases, occupancy agreements, project management files, equipment cut sheets, etc. Reviews contractor submitted CAD drawings to ensure conformity with IRS CAD Standards. Identifies deficiencies and elevates repeated problems to the national program manager. Runs batch file routines to create Drawing Web Format (DWF) files. Ensures CAD drawings display correctly in the CAFM database. Develops and submits new blocks into the national CAD library. Ensures correct use of furniture blocks in locally developed drawing gs. Checks External Reference (X-REF) in CAD drawings before loading into master set. Runs batch file standards checker and automated routines to check accuracy of plines. Ensures discrepancies are identified to designers and changes made accordingly. Apprises local management of trends in drawing deficiencies and makes recommendations for corrective actions. Manages check-in/checkout process for drawing access. Monitors overage cycles and apprises management of repeated/serious infractions. Serves as subject matter expert on use of AutoCAD software providing primary support to local users. Provides advice and guidance to management and field operations on technical issues regarding use of software. Troubleshoots problems as necessary and solves most CAD-related technical problems without having to resort to outside support. Performs other duties as assigned. Overview Duties Qualifications and Evaluation Benefits and other Information How to Apply
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| JOB PERFORMANCE METRICS |
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| EMPLOYER DESCRIPTION |
06-KC3-AWE003-0342-12 Support Services Specialist HOW TO APPLY: BackToTop(); You must submit your application so that it will be received by the closing date of the announcement. Obtain the required forms by email! Simply send an email to Fresno.Recruitment@irs.gov . In the subject line place the words CAD Analyst and you will automatically receive the forms in Adobe format. A complete application consists of:
OF-306 Declaration for Federal Employment
OF-612 Application for Federal Employment (or a resume in the Federal format)
Form 13362 Consent to Disclose Return Information
Narrative Statements addressing each of the topics listed in 'How You Will Be Evaluated.
IF YOU DO NOT RECEIVE THE EMAIL attachments the please call the REFM Team at (559) 454-5800 and ask for the CAD Analyst package. If you get our voice mail, please leave the usual information PLUS a fax number to which we may send your forms. If you don't have a fax or email, please leave your name, address, and phone number. Someone will return your call as quickly as possible. We encourage you to use the USAJOBS resume builder to speed the application process. If you are not applying on line, be sure your application includes the following: A resume or an Optional Application for Federal Employment (OF 612) or any other format. Although we do not require a specific format, certain information is required to determine if you are qualified.
Submit a narrative statement responding to the knowledge, skills and abilities (KSAs) identified in the announcement. This information will be used to determine your eligibility and/or rating and is required.
Application mailed using government postage or through an internal federal government mail system will not be considered. AGENCY CONTACT INFO: BackToTop(); Fresno Recruitment Unit Phone: (559) 454-5800 Internet: Fresno.Recruitment@IRS.gov
Or write: Internal Revenue Service 5045 E. Butler Ave Mail Stop 92110 Fresno, CA 93888 US WHAT TO EXPECT NEXT: BackToTop(); Candidates determined to be among the Best Qualified and within reach for selection consideration (based on final rating score) may be interviewed by management. This interview may require the applicant to provide Computer Assisted Design (CAD) work samples and demonstrate their knowledge of and skill in using CAD. All applicants will be notified of their status on this announcement approximately 30 days after the closing date. Overview Duties Qualifications and Evaluation Benefits and other Information How to Apply
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