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| Job Title : PROGRAM SUPPORT ASSISTANT (Office Automation) |
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| Company |
Veterans Affairs, Veterans Health Administration |
| Location |
Lebanon, PA, PA
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License/Certification Required |
-- Other --
, Public |
Minimum Career Level |
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Required Education |
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Major |
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GPA Required |
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| Required Experience |
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| Required Travel |
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| Training Available |
NO |
| Salary |
$25797 to $37519 |
| Bonus |
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| Benefits |
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| JOB DESCRIPTION |
Veterans Health Administration
Job Announcement Number:
VM-SH-165687
PROGRAM SUPPORT ASSISTANT (Office Automation)
SALARY RANGE: 25,797.00 - 37,519.00 USD per yearOPEN PERIOD: Friday, January 04, 2008
to Friday, January 11, 2008
SERIES & GRADE: GS-0303-04/05POSITION INFORMATION: Full Time Career/Career Conditional
PROMOTION POTENTIAL: 05DUTY LOCATIONS: 01 vacancies - Lebanon, PA
WHO MAY BE CONSIDERED:
United States Citizens
JOB SUMMARY:
Vacancy Identification Number (VIN):VM165687 (Include on all documents)
Be a member of a team providing compassionate healthcare to veterans.
The Department of Veterans Affairs is an employer of choice as a center of excellence in patient care, education and research.We value trust, respect, commitment, compassion, and excellence; we value you.For more information on the Department of Veterans Affairs, go to http://www.va.gov .
NOTE:In order to view and/or print the entire announcement, please scroll to the bottom of this page and click on "Print Preview"; then "Print".Otherwise, you may miss important instructions on how to apply for this position.
APPLICANT CHECKLIST:Please use this checklist to ensure compliance with all application requirements.We recommend that you print a copy of this checklist for reference while completing your application package.Detailed instructions of the application process are included after the checklist.Be sure to read and follow the instructions carefully.
_____ Responses to the Assessment Questionnaire. (see Step 1)
_____ Resume (see Step 2 for the information you should include on your resume) or Optional Application for Federal Employment (OF-612).
_____ If you are faxing your documentation, the United States Application Cover Page must be used in order to link your documents with your on-line questionnaire.Failure to provide this cover page - or the use of a different cover page - will prohibit your documentation from being processed.(see Step 3 for url)
_____ If a particular level of education/certification is required OR if you are asking us to qualify you based upon your education, you must submit a copy of your college transcript or an appropriate course listing. (see Step 3)
_____ Veterans must provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.).Note:More than one DD-214 may be needed to show all dates of service. (see Step 3)
_____Disabled veterans and other veterans eligible for 10-point preference must also submit an SF-15 (version December 2004) with required proof as stated on the form. (see Step 3)
KEY REQUIREMENTS:
Please refer to the "Requirements" section of this vacancy announcement.Successful completion of Contracting Officers Certification Program.
Send Mail to:
VHA DEU Coatesville
PLEASE DO NOT MAIL APPLICATIONS
APPLY ONLINE OR FAX ONLY
Thank you, PA 00000
Fax: (478)757-3144
For questions about this job:
VHA Nationwide DEU-COA
Phone: (610)466-2241
Fax: (478)757-3144
Email: Coatesville.Deu@va.gov
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| JOB REQUIREMENTS |
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VM-SH-165687
PROGRAM SUPPORT ASSISTANT (Office Automation)
QUALIFICATIONS REQUIRED:
To qualify at the GS-4 level: You must have one full year1 general experience*~OR~ To qualify based on education you must have successfully completed two (2) years above high school.This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university (TRANSCRIPT OR COURSE LISTING REQUIRED)2. ~OR~ Equivalent combinations3 of successfully completed post-high school education and experience may be used to meet total experience requirements (TRANSCRIPT OR COURSE LISTING REQUIRED)2.
*General experience is progressively responsible clerical, office or other work that indicates the ability to acquire the particular knowledge, skills and abilities needed to perform the duties a Program Support Assistant (Office Automation).
To qualify at the GS-5 level: You must have one full year1 specialized experience** equivalent to at least the GS-4 level ~OR~ To qualify based on education you must have successfully completed four (4) years above high school.This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university (TRANSCRIPT OR COURSE LISTING REQUIRED)2. ~OR~ Equivalent combinations3 of successfully completed post-high school education and experience may be used to meet total experience requirements (TRANSCRIPT OR COURSE LISTING REQUIRED)2.
**Specialized experience must be close to the work of this job and has given you the particular knowledge, skills, and abilities required to successfully perform the duties of a Program Support Assistant (Office Automation).Typically we would find this experience in work within this field or a field that is closely related to clerical and assistance work in a medical setting or hospital scheduling appointments, patient intake, and providing administrative support to health care professionals.
1A full year of work is considered to be 35-40 hours of work per week.Part-time experience will be credited on the basis of time actually spent in appropriate activities.Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
2A transcript or course listing must be submitted if you are basing all or part of your qualifications on education.See Step 3 under "How to Apply" for a description of a course listing.Applications submitted without this information will not be considered.
3To calculate the combination of education and experience, determine the amount of experience you have as a percentage of the experience required for the grade level.Then determine the amount of education you have as a percentage of the education required for the grade level.Only education in excess of the amount required for the next lower grade level is qualifying.Add the two percentages; the total percentage must equal at least 100% to qualify for the grade level.
Example:the position to be filled is an Editorial Assistant, GS-5.The applicant has 9 months of specialized experience and 75 semester hours of college (15 semester hours beyond the second year and the equivalent of 3 months of specialized experience.The applicant meets 75 percent of the required experience and 25 percent of the required education.The applicant meets 100% of the requirement for one year of specialized experience and is qualified for the position.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.It is available for your review on OPM's web site at http://www.opm.gov/qualifications .
APPLICANTS PLEASE NOTE:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement).Therefore, applicants must report attendance and/or degrees from only these schools.Applicants can verify accreditation at the following website:www.ed.gov/admins/finaid/accred/index.html .All education claimed by applicants will be verified by the appointing agency accordingly.
FOREIGN EDUCATION REQUIREMENTS:To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specialized in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.
REQUIREMENTS (Failure to comply may be grounds for withdrawal of an offer of employment, or dismissal after appointment): Applicants must meet any physical, language, license or degree requirements.Applicants must be citizens of the United States.Applicants tentatively selected for certain designated positions may be subject to a random drug screening for illegal drug use.Applicants who refuse to be tested will be denied employment.New Appointees may be subject to a probationary period.New Appointees will be subject to a background investigation to determine suitability.An OF-306, Declaration for Federal Employment (version dated January 2001), must be submitted prior to appointment. This form is available at www.opm.gov/forms/pdf_fill/of0306.pdf.
HOW YOU WILL BE EVALUATED:
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Please ensure you answer all questions and follow all instructions carefully.Errors or omissions may affect your evaluation.When answering the questionnaire, remember that your experience and education are subject to verification by investigation.You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
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| JOB RESPONSIBILITIES, DUTIES, TASKS |
VM-SH-165687
PROGRAM SUPPORT ASSISTANT (Office Automation)
Additional Duty Location Info:01 vacancies - Lebanon, PA
MAJOR DUTIES:
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This position involves a multi-grade career ladder.The major duties listed below represent the full performance level of GS-5.At the GS-4 grade level, the incumbent performs assignments of a more limited scope and with less independence.The incumbent will progressively acquire the background necessary to perform at the full performance level of GS-5. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.
This position is located in the Prosthetics and Sensory Aids Section of the Extended Care and Rehabilitation Service Care Line in the Lebanon VA Medical Center.
Major duties and responsibilities include:Assisting the veteran patient in obtaining prosthetic and sensory aids, durable medical equipment, home oxygen, and other medically required items or services;Providing clerical and administrative support including typing, receiving and directing incoming mail, record keeping, appointment scheduling, receiving and directing telephone calls, maintaining up-to-date vendor files, and maintaining and tracking of inventory;Receiving prosthetic requests and prescriptions for items, services and durable medical equipment and refers to appropriate staff for processing;Determining legal eligibility and medical entitlement for prosthetic items and services;Authorizing and preparing complex purchase orders under the direct supervision of the Prosthetics Representative for prosthetic and orthotic devices;Reconciling all invoices for certification of payment;Gathering and analyzing data to measure compliance with government socioeconomic goals;Maintaining a safe work environment to include non-technical maintenance of equipment, safety check, cleaning, stocking, etc. Participating in job related continuing education programs to maintain high level of competence; andPerforming other related duties as assigned.
***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***
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| HOW TO APPLY |
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| JOB BENEFITS AND OTHER INFORMATION |
VM-SH-165687
PROGRAM SUPPORT ASSISTANT (Office Automation)
BENEFITS:
The Department of Veterans Affairs offers a comprehensive benefits program that you can customize for your individual medical and financial needs.In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with the VA to life outside of work.For additional information about the many benefits of a career with the VA, please visit our "Benefits at a Glance" webpage at http://www.va.gov/jobs/job_benefits/benefits.asp .
OTHER INFORMATION:
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For a fact sheet explaining how Federal jobs are filled, click on http://www.usajobs.opm.gov/EI55.asp.
Priority Consideration:Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection.CTAP and ICTAP eligibles will be considered well qualified if they attain an eligibility rating of 90.0 or higher, not including points for veterans' preference, from the facility with the vacancy.
Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605 (a) for CTAP and 5 CFR 330.704 for ICTAP.This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
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