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| Job Title : Supervisory Computer Operator |
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| Company |
Social Security Administration |
| Location |
Wilkes Barre, PA
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License/Certification Required |
-- Other --
, Agency Employees Only |
Minimum Career Level |
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Required Education |
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Major |
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GPA Required |
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| Job Type |
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| Required Experience |
null |
| Required Travel |
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| Training Available |
NO |
| Salary |
$54494 to $70843 |
| Bonus |
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| Benefits |
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| JOB DESCRIPTION |
Social Security Administration
Job Announcement Number:
SW-222296-08-WB-1183
Supervisory Computer Operator
SALARY RANGE: 54,494.00 - 70,843.00 USD per yearOPEN PERIOD: Monday, November 10, 2008
to Monday, November 17, 2008
SERIES & GRADE: GS-0332-11POSITION INFORMATION: Full Time Agency Employees Only
PROMOTION POTENTIAL: 11DUTY LOCATIONS: 1 vacancy - Wilkes Barre, PA
WHO MAY BE CONSIDERED: Agency Employees Only - Appearing on USAJOBS
JOB SUMMARY:
This position will be filled under the provisions of the Management Officials Promotion Plan.
This position is being announced as a GS-332-11.
AREA OF CONSIDERATION: Current permanent SSA employees of the Wilkes-Barre Data Operations Center and 4100 applicants.
Applications for noncompetitive consideration will be accepted from SSA employees serving under Schedule A, veterans recruitment, and disabled veterans appointments.Employees who currently have an Availability for Assignment form (SSA-4100) on file will not be automatically considered for this position.Employees applying under the 4100 process must complete the electronic filing procedures listed in the How to Apply section.
LOCATION:This position is located in the Office of Central Operations, Office of Management and Operations Support, Center for Information Technology, Wilkes-Barre Data Operations Center, Federal Building, 1150 East Mountain Drive, Wilkes-Barre, PA18702-7997.
Tour of Duty:Day shift.Fixed shift hours of work are 7:30 AM to 4:00 PM.Flextime Available.
Type of Position:This position is being filled on a permanent full time basis.
Promotion Potential:This is not a career ladder position; GS-11 is the full performance level.
Supervisory Probationary Period:First time supervisors/managers are required to serve a 1-year probationary period.
KEY REQUIREMENTS:
All application materials must be received by the closing dateApplicants must be in good standingOfficial Personnel Folders will not be reviewedAll application forms submitted become the property of the SSAs CHRRequests for copies of application forms will not be acceptedPlease indicate on the SSA-45 if temporary promotion/detail
Send Mail to:
SSA OCO Wilkes Barre
Center for Human Resources
PO Box 1622
Plains, PA 18705-0622
Fax: (570)826-6812
For questions about this job:
Karen M. Rotondaro
Phone: (570)831-1510
Fax: (570)826-6812
Email: Karen.Rotondaro@ssa.gov
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| JOB REQUIREMENTS |
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SW-222296-08-WB-1183
Supervisory Computer Operator
QUALIFICATIONS REQUIRED:
Must be met by the closing date of this announcement:
For GS-11: Applicants must have 52 weeks of specialized experience at least equivalent to the GS-09 level in the Federal Service.
SPECIALIZED EXPERIENCE:Specialized experience is experience in or directly related to the work of the position to be filled which has equiped the applicant with the particular knowledges, skills and abilities to successfully perform the duties of the position.Examples of specialized experience are knowledge of the procedures pertaining to computer systems operations; experience with computer and related equipment; and the knowledge necessary to plan, direct and track effectiveness of activities to ensure optimal performance.
SUBSTITUTION OF EDUCATION: Substitution of education for general and specialized experience will be made in accordance with the OPM Operating Manual, Qualification Standards for General Schedule Positions.As a general rule, education is not creditable for this grade level.
TIME IN GRADE REQUIREMENT (Must be met as of the closing date of this announcement):
For GS-11: Applicants must have 52 weeks at the GS-09 or higher.
HOW YOU WILL BE EVALUATED:
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Your SSA-45 will be used to determine your minimum qualification.The evaluation you receive is based on your responses to the online questionnaire and is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position.
Please ensure you answer all questions and follow all instructions carefully.Errors or omissions may affect your evaluation.When answering the questionnaire, remember that your experience is subject to verification.You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Applicants will be rated based on the following knowledge, skills and abilities (KSAs).A copy of the assessment plan is included below:
Questions 1 - 5 appear in the assessment questionnaire only.
INSTRUCTIONS:For statements 6 through 22, please select the answer that best describes your experience level.
A- I am familiar with this task but do not have experience performing this task.
B- I have experience in performing this task but would require additional guidance and/or training to perform this task successfully. (1 point)
C- I perform or have performed this task as a regular part of a job without supervision. (2 points)
D- I have extensive experience performing this task as a regular part of a job.I also provide guidance and/or staff training on this task. (3 points)
E- I supervise and/or manage this task as a regular part of a job. (4 points)
FACTOR: Ability to communicate verbally to clarify, provide and obtain information.
6. Conducted or facilitated meetings with internal and/or external customers or vendors. (5 points)
7. Conducted formal training or provided technical advice and guidance. (3 points)
8. Communicated information and instructions verbally regarding problems or equipment malfunctions in order to make recommendations for improvement. (2 points)
FACTOR: Ability to maintain efficient computer program operations.
9. Applied computer program operations knowledge to coordinate workflow in order to minimize down time, correct errors and meet deadlines. (5 points)
10. Coordinated and consulted with other technical/management personnel to facilitate timely and efficient problem resolutions. (3 points)
11. Set and adjusted priorities in response to changing conditions, goals or policies, and identifying trends/issues. (2 points)
FACTOR: Ability to organize and convey technical information in writing.
12. Wrote, created and prepared memos, reports, instructions, training materials, etc. (5 points)
13. Developed written work procedures to ensure consistency of methods and techniques in order to implement problem solutions or best practices. (3 points)
14. Communicated information or instructions in writing regarding problems or equipment malfunctions. (2 points)
FACTOR: Ability to implement policies, procedures and requirements applicable to computer systems security and integrity.
15. Enforced computer systems security according to the established rules, regulations and procedures. (5 points)
16. Conducted training on systems security policy and procedures. (3 points)
17. Identified abnormal problem conditions through diagnostic testing and system checks. (2 points)
FACTOR: Ability to supervise.
18. Set, achieved and reviewed work unit goals, priorities and performance standards. (2 points)
19. Interpreted and/or explained human resources policies and procedures. (2 points)
20. Implemented and/or enforced organizational objectives, policies and regulations. (2 points)
21. Scheduled overtime or coordinated work schedules to ensure adequate work coverage. (2 points)
22. Maintained critical logs or tickler systems to manage work processes. (2 points)
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| JOB RESPONSIBILITIES, DUTIES, TASKS |
SW-222296-08-WB-1183
Supervisory Computer Operator
Additional Duty Location Info:1 vacancy - Wilkes Barre, PA
MAJOR DUTIES:
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Supervisory Computer Operator,
GS-11 PD#28C31S.
Plans, directs, coordinates and manages the overall workload processing and provides supervision and guidance to GS-8 Computer Operators and GS-9 Team Leaders in the Center for Information Technology, Systems Operations Team, on three shifts. The team is responsible for processing electronic data records/files through application programs for large-scale computer systems comprised of a highway of networks, processors, storage devices, workstations, high speed and desktop scanners, and communication equipment. Performs analytical duties requisite to planning, directing, coordinating, evaluating, and improving activities. Sets priorities and prepares schedules and/or timeframes for completion of projects through leads.
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| HOW TO APPLY |
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| JOB BENEFITS AND OTHER INFORMATION |
SW-222296-08-WB-1183
Supervisory Computer Operator
BENEFITS:
Social Security offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work. Please review the Office of Personnel site http://ssahost.ba.ssa.gov/ope/ for additional information about the many benefits of your career with Social Security.
OTHER INFORMATION:
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LOCALITY PAY:Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay.
RELOCATION:Relocation expenses will be paid in accordance with Federal Travel Regulations and other applicable laws and Government-wide rules and regulations.
Additional selections may be made from the best-qualified list within 6 months of issuance.
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